Active Listening Course in Philippines

About This Active Listening Training Course in Philippines

Active Listening Course in Philippines

More than just hearing and nodding, active listening is an important skill that engages the whole body. It keeps the mind active in the sense that information is being dissected and filtered out while listening. Active listening not only benefits the listener but, through body language, the speaker is encouraged to speak as well.

Who Should Attend This Active Listening Course in Philippines Workshop

This Active Listening Skills in Philippines workshop is ideal for anyone who would like to gain a strong grasp and improve their Active Listening Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Active Listening Skills Training Program in Philippines 

The ideal group size for this Active Listening Skills course in Philippines is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Active Listening Training Course in Philippines

The duration of this Active Listening Skills course in Philippines workshop is 1 full day.

  • 1 Full Day

  • 9 a.m to 5 p.m

Active Listening Course in Philippines Benefits

Below is the list of course benefits of our Active Listening Skills course in Philippines

  1. Complete attention upgrades your capacity to grasp and pass on the information.
  2. Listening mindfully motivates individual to open up in front of you comfortably.
  3. Active listening composes relational attachments.
  4. Enables a better-built perception of the speaker
  5. Undivided attention encourages the person to remain real on the talk and helps to keep data what the individual understands.
  6. Provide an opportunity to settle down the controversy. It is hard to continue hitting when the other party does not hit back.
  7. Undivided attention allows the speaker to absolute sentiments.
  8. Active listening will give you extra data.

Active Listening Course in Philippines Objectives

Below is the list of course objectives of our Active Listening Skills course in Philippines

Module One: Course Overview

Module Two: Defining Active Listening

Module Four: Attitude is Everything!

Module Five: Encouraging Conversation

Module Six: Building Relationships

Module Seven: Getting Over Listening Roadblocks

Course Content For This Active Listening Skills Training Course in Philippines

Below is the list of course content of our Active Listening Skills training course in Philippines

Active Listening Course in Philippines: Course Overview

Active Listening Course in Philippines: Defining Active Listening

  • What is Active Listening?
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

Active Listening Course in Philippines: Body Language Basics

Active Listening Course in Philippines: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Creating the Right Mindset
  • Being Genuine
  • Making Connections

Active Listening Course in Philippines: Encouraging Conversation

  • What Is Said and What Is Heard
  • Asking Questions
  • Probing Techniques
  • Paraphrasing Techniques

Active Listening Course in Philippines: Building Relationships

  • Building Common Ground
  • NLP Tips and Tricks

Active Listening Course in Philippines: Getting Over Listening Roadblocks

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Active Listening Course in Philippines Value Added Materials

Each participant will receive the following materials for the Active Listening Skills course in Philippines

Active Listening Skills Course in Philippines Learner’s Guide

Active Listening Skills Course in Philippines Handouts

Active Listening Skills Course in Philippines PPT Slides Used During Course

Active Listening Course in Philippines Certification

Each course participant will receive a certification of training completion

Active Listening Skills Course in Philippines Fees

There are 3 pricing options available for this Active Listening Skills training course in Philippines. Course participants not in Philippines may choose to sign up for our online Active Listening Skills training course.

Upcoming Active Listening Skills Training Course in Philippines Schedule

Contact us for the latest Active Listening Skills course in Philippines schedules:

Email: [email protected]

Message:

    Download Active Listening Skills Course in Philippines Brochure

    Request for this Active Listening Skills course in Philippines brochure. Fill up the short information below and we will send it to you right away!

      This Administrative Support Staff Skills Training Course

      is also available in Dubai, Abu Dhabi, Sharjah, Al Ain, Ajman, Al Gharbia, Ras Al Khaimah, Fujairah, Dibba, Um Al Quwain.

      About This Administrative Support Staff Skills Training Course in Dubai, Abu Dhabi, Sharjah, and UAE

      Administrative Support Staff Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE

      Every organization needs an administrative staff who will make sure things are running smoothly leaving the senior executive they support free to deal with other important tasks. If you want to be of value to the industry, learning administrative support staff skills could secure you a job that will last a long time.

      Who Should Attend This Administrative Support Staff Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE

      Workshop

      This Administrative Support Staff Skills in Dubai, Abu Dhabi, Sharjah, and UAE workshop is ideal for anyone who would like to gain a strong grasp and improve their Administrative Support Staff Skills.

      • All Staff Within An Organisation

      • Managers

      • Team Leaders

      • Executives

      • Assistants

      • Officers

      • Secretaries

      Group Size For This Administrative Support Staff Skills Training Program in Dubai, Abu Dhabi, Sharjah, and UAE

      The ideal group size for this Administrative Support Staff Skills course in Dubai, Abu Dhabi, Sharjah, and UAE is:

      • Minimum: 5 Participants

      • Maximum: 15 Participants

      Course Duration For This Administrative Support Staff Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE

      The duration of this Administrative Support Staff Skills in Dubai, Abu Dhabi, Sharjah, and UAE workshop is 2 full days. Knowles Training Institute Dubai, Abu Dhabi, Sharjah, and UAE will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

      • 2 Full Days

      • 9 a.m to 5 p.m

      Administrative Support Staff Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Objectives

      Below is the list of course objectives of our Administrative Support Staff Skills course in Dubai, Abu Dhabi, Sharjah, and UAE

      • State some ways to deal with emails
      • Discuss how to manage electronic files
      • Explain some effective ways to manage your time
      • Illustrate effective ways of getting things done on time
      • Explain how to plan for small and large scale meetings
      • Recognise the difference between listening and hearing
      • Describe some ways to project a powerful body language
      • Illustrate some ways to resolve conflict
      • Describe some techniques for working well with your manager
      • Apply the methods for dealing with a heavy workload

      Course Content For This Administrative Support Staff Skills Training Coursein Dubai, Abu Dhabi, Sharjah, and UAE

      Below is the list of course content of our Administrative Support Staff Skills training course in Dubai, Abu Dhabi, Sharjah, and UAE

      • Dealing with E-Mail
      • Managing Electronic Files
      • Keeping Track of the Paper Trail
      • Making the Most of Voice Mail
      • Keeping Your Workspace Organized
      • Using a To-Do Book
      • The Extra Mile: Adding Project Management Techniques to Your Toolbox
      • Managing Your Time
      • Keeping Others on Track
      • Maintaining Schedules
      • Prioritizing your Tasks
      • The Secret to Staying on Track
      • Goal Setting 101
      • Planning Small Meetings
      • Planning Large Meetings
      • Organising Travel
      • Listening and Hearing: They Aren”t the Same Thing
      • Asking Questions
      • Communicating with Power
      • Body Language
      • The Signals You Send to Others
      • It”s Not What You Say, It”s How You Say It
      • Being Assertive
      • Resolving Conflict
      • Building Consensus
      • Making Decisions
      • Working with Your Manager
      • Influencing Skills
      • What to Do in Sticky Situations
      • Ergonomics
      • Stress Management
      • Dealing with a Heavy Workload

      Administrative Support Staff Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Value Added Materials

      Each participant will receive the following materials for the Administrative Support Staff Skills course in Dubai, Abu Dhabi, Sharjah, and UAE

      Administrative Support Staff Skills in Dubai, Abu Dhabi, Sharjah, and UAE Learner’s Guide

      Administrative Support Staff Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Handouts

      Administrative Support Staff Skills in Dubai, Abu Dhabi, Sharjah, and UAE PPT Slides Used During Course

      Administrative Support Staff Skills  Course in Dubai, Abu Dhabi, Sharjah, and UAE Certification

      Each course participant will receive a certification of training completion

      Courses Fees For Administrative Support Staff Skills Training Course in Dubai, Abu Dhabi, Sharjah, and UAE

      There are 3 pricing options available for this Administrative Support Staff Skills training course in Dubai, Abu Dhabi, Sharjah, and UAE. Course participants not in Dubai, Abu Dhabi, Sharjah, and UAE may choose to sign up for our online Administrative Support Staff Skills training course in Dubai, Abu Dhabi, Sharjah, and UAE.

      • AED 1,014 For a Half Day Course Per Participant.

      • AED 1,534 For a 1 Day Course Per Participant.

      • AED 2,054 For a 2 Day Course Per Participant.

      • Discounts available for more than 2 participants.

      Upcoming Administrative Support Staff Skills Training Course in Dubai, Abu Dhabi, Sharjah, and UAE Schedule

      Contact us for the latest Administrative Support Staff Skills course in Dubai, Abu Dhabi, Sharjah, and UAE schedules:

      Email: [email protected]

      Message:

        Download Administrative Support Staff Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Brochure

        Request for this Administrative Support Staff Skills course in Dubai, Abu Dhabi, Sharjah, and UAE brochure. Fill up the short information below and we will send it to you right away!

          Knowles Training Institute Dubai, Abu Dhabi, Sharjah, and UAE

          Fill up the form and we will get back to you in less than 1 working day.

          Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.

          Email: [email protected]

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            Questions

            Active listening is an ability, obtained and improved with constant use. Active listening is entirely focusing on what is being said rather than just passively 'hearing' the words of the speaker. Listen with all five senses.
            There are five essential active listening techniques one can practice to help become a more effective listener: Pay Attention. Give the talker undivided attention and accept the message. Show That You are Listening. Provide Feedback. Defer Judgment. Respond Appropriately.
            Active listening is a fundamental interpersonal communication skill that helps leaders, supervisors, and managers are better communicators and problem solvers. Active listening is not the only key to a pleasant conversation and genuine, empathetic engagement; it also has the potential to develop positive emotions.
            The three "As" are attitude, attention, and adjustment. They perform a crucial role in listening skills. Understand how these impact the listening so that they most likely will stay in your mind and keep you on your feet when it comes to the circumstances you need them the most.
            Agents of Active Listening Techniques Building trust and building agreement Demonstrating concern Paraphrasing to show understanding Nonverbal signs which show comprehension such as nodding, eye contact, and leaning forward Brief verbal affirmations like "I see," "I know," "Sure," "Thank you," or "I understand"
            What Are the Characteristics of Active Listening? Impartial and nonjudgmental. Patient (periods of silence are not "filled") Verbal and nonverbal feedback to display signs of listening (for example: smiling, eye contact, leaning in, mirroring) Probing questions. Reflecting what is said. Asking for clarification. Summarising.
            Here are eight steps to becoming an active listener: Approach each dialogue to learn something. Stop talking and focus strictly on the speaker. Open and guide the conversation. Drill down to the details. Summarize what is heard and ask questions to check understanding. Encourage by giving positive feedback.
            Active listening builds a safe space in which one's thoughts and feelings do not come under judgment. This safe space is crucial in a relationship, to talk freely and honestly to each other.
            The non-active listener sometimes avoids the message if he feels it difficult to be known or too hard to be followed. The listener requires mental preparation and energy to concentrate on the message and the non-verbal conversation like body movement, postures, gestures.
            The eight steps to transform into an active listener: Approach each dialogue to learn something. Stop talking and focus strictly on the speaker. Open and guide the conversation. Drill down to the details. Summarise what is heard and ask questions to check understanding. Encourage using positive feedback.
            Practice active listening to improve listening skills. Active listening is to hear, evaluate and decipher the content of speech. The four types of active listening are paraphrasing, reflecting feelings, reflecting meaning and summative consideration.
            There are five essential active listening techniques one can use to become a more effective listener: Pay Attention. Give the speaker undivided attention and accept the message. Show that you are Listening. Provide Feedback. Defer Judgment Respond Appropriately.
            The four kinds of active listening are paraphrasing, showing feelings, reflecting meaning and summative reflection. Paraphrasing. Paraphrasing occurs when the listener repeats the main message spoken by the communicator but in different words. Reciprocating Feelings. Reciprocating Meaning. Summative Reflection.
            The Benefits of Active Listening Avoid Misunderstandings. One of the most apparent reasons to study active listening is to assure that the message is received as the speaker intended it. Build Relationships. People like to understand that they are being heard and appreciated. Improve Productivity. Overcome Disagreement.
            Disadvantages of Practicing Active Listening: Practicing active listening can make one like a ‘parrot’ by echoing the same words. Occasionally, the speaker may think you have heard them talking, but you have misunderstood the speaker. It does not facilitate more communication, like genuine empathy.
            Active listening creates strong relationships and, while it may not come quickly to many of us, it is an invaluable communication skill. Becoming an excellent listener will take determination and practice, and it will be well worth it in both professional and personal life.
            Active listening creates strong relationships and is an invaluable communication skill. It does not come naturally to all people. Practical and robust speaking skills are essential in a field where emotions often reach critical mass.
            The listening skill is the most essential aspect of the communication process. It helps to understand and understand the other person's message. Active listening skills create positive workplace relationships which shape our opinions and responsiveness to one another.
            Poor listening causes mere assumptions and misunderstandings. These, in turn, lead to errors, ineffective decisions, or costly mistakes. On a personal level, poor listening leads to hurt emotions and a loss of team cohesion. Hence poor listening weakens trust and weakens communication even further.
            Environmental and physical barriers to active listening include furniture location, noise such as sounds of traffic or people talking, physiological noise such as a sinus headache or hunger, and psychological noise such as stress or anger.

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