This Customer Focused Writing Skills Training Course

is also available in Dubai, Abu Dhabi, Sharjah, Al Ain, Ajman, Al Gharbia, Ras Al Khaimah, Fujairah, Dibba, Um Al Quwain.

About This Customer Focused Writing Skills Training Course in Dubai, Abu Dhabi, Sharjah, and UAE

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE

Appealing to the hearts of customers relies largely on empathetic skills and creativity. In writing, it is important to impress upon them that they are the focus and priority of whatever is the subject about. Having skills in customer-focused writing can lead to better customer relationships, a better understanding of their needs, and better company image.

Who Should Attend This Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Workshop

This Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE workshop is ideal for anyone who would like to gain a strong grasp and improve their Customer Focused Writing Skills.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Customer Focused Writing Skills Training Program in Dubai, Abu Dhabi, Sharjah, and UAE

The ideal group size for this Customer Focused Writing Skills course in Dubai, Abu Dhabi, Sharjah, and UAE is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE

The duration of this Customer Focused Writing Skills workshop is 1 full day. Knowles Training Institute Dubai, Abu Dhabi, Sharjah, and UAE will also be able to contextualised this workshop according to different durations; 2 full days, half day, 90 minutes and 60 minutes.

  • 1 Full Day

  • 9 a.m to 5 p.m

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Objectives

Below is the list of course objectives of our Customer Focused Writing Skills course in Dubai, Abu Dhabi, Sharjah, and UAE

  • The characteristics of excellent customer service email.
  • Learn how to instantly compose a responsive customer service email.
  • Learn how to recognise customer questions and make sure the response answers all the questions.
  • Learn how to compose an email that solves the customer’s problem.
  • Learn how to compose an email with a pleasant and positive tone.
  • Learn how to personalise e-mail to make customers feel highly valued.
  • Learn how to include automated responses into an email reply so that the e-mail clearly answers the customer’s questions.
  • Learn how to examine your own email responses for clarity and correctness.

Course Content For This Customer Focused Writing Skills Training Course in Dubai, Abu Dhabi, Sharjah, and UAE

Below is the list of the course content of our Customer Focused Writing Skills training course in Dubai, Abu Dhabi, Sharjah, and UAE

  • Study sample customer service emails to generate a list of the traits of well-written email.
  • Discover the questions a customer is asking in sample email and compose a response that answers the questions and answers the customer’s problem.
  • Compose tailored email responses that combine new writing with automated responses.
  • Compose an email with a polite, positive and personal tone.
  • Practice methods for writing quick responses.
  • Use headings to arrange a complicated response.
  • Review principles of concise writing and basic punctuation rules.

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Value Added Materials

Each participant will receive the following materials for the Customer Focused Writing Skills course in Dubai, Abu Dhabi, Sharjah, and UAE

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Learner’s Guide

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Handouts

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE PPT Slides Used During Course

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Certification

Each course participant will receive a certification of training completion

Customer Focused Writing Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE Fees

There are 3 pricing options available for this Customer Focused Writing Skills training course in Dubai, Abu Dhabi, Sharjah, and UAE. Course participants not in Dubai, Abu Dhabi, Sharjah, and UAE may choose to sign up for our online Customer Focused Writing Skills training course in Dubai, Abu Dhabi, Sharjah, and UAE.

Upcoming Customer Focused Writing Skills Training Course in Dubai, Abu Dhabi, Sharjah, and UAE Schedule

Contact us for the latest Customer Focused Writing Skills course in Dubai, Abu Dhabi, Sharjah, and UAE schedules:

Email: [email protected]

Message:

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