This Customer Retention Training Course

is also available in Dubai, Abu Dhabi, Sharjah, Al Ain, Ajman, Al Gharbia, Ras Al Khaimah, Fujairah, Dibba, Um Al Quwain.

About This Customer Retention Training Course in Dubai, Abu Dhabi, Sharjah, and UAE

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE

Perhaps the ultimate goal of sales, customer retention is the ability of a company to maintain a certain number of customers over a period of time. This involves implementing strategies or campaigns that will attract more customers to avail of a product. One of the most common ways to attain it is through improving brand loyalty.

Who Should Attend This Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE Workshop

This Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE workshop is ideal for anyone who would like to gain a strong grasp and improve their Customer Retention.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Customer Retention Training Program in Dubai, Abu Dhabi, Sharjah, and UAE

The ideal group size for this Customer Retention course in Dubai, Abu Dhabi, Sharjah, and UAE is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Customer Retention Skills Course in Dubai, Abu Dhabi, Sharjah, and UAE

The duration of this Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE workshop is 2 full days. Knowles Training Institute Dubai, Abu Dhabi, Sharjah, and UAE will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE Objectives

Below is the list of course objectives of our Customer Retention course in Dubai, Abu Dhabi, Sharjah, and UAE

  • Understand the difference between good and inferior retention.
  • Identify the keys to really great retention.
  • Implement strategies that will positively affect your churn rate.
  • Discover how to improve retention long term.
  • List the key ingredients for world-class customer retention.
  • Explain how to calculate customer lifetime value.
  • Discuss some ways of preventing customer loss.
  • State some ways to drive revenue growth through retention.
  • Identify your most valuable customers
  • Explain how to leverage customer data.
  • Identify ways to bring back lost customers.
  • State when and how to use automation.
  • Explain the real nature of customer loyalty and the true meaning and application of CRM.
  • Explain how your customers interact, use and buy (or not) from your brand.
  • Apply analytical techniques to appropriately measure customer retention and loyalty.
  • Design and target a customer contact strategy, using online and offline communications.
  • Execute and evaluate the success of your customer retention strategy.

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE Value Added Materials

Each participant will receive the following materials for the Customer Retention course in Dubai, Abu Dhabi, Sharjah, and UAE

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE Learner’s Guide

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE Handouts

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE PPT Slides Used During Course

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE Certification

Each course participant will receive a certification of training completion

Customer Retention Course in Dubai, Abu Dhabi, Sharjah, and UAE Fees

There are 3 pricing options available for this Customer Retention training course in Dubai, Abu Dhabi, Sharjah, and UAE. Course participants not in Dubai, Abu Dhabi, Sharjah, and UAE may choose to sign up for our online Customer Retention training course in Dubai, Abu Dhabi, Sharjah, and UAE.

Upcoming Customer Retention Training Course in Dubai, Abu Dhabi, Sharjah, and UAE Schedule

Contact us for the latest Customer Retention course in Dubai, Abu Dhabi, Sharjah, and UAE schedules:

Email: [email protected]

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